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Online Course and Certification FAQ

Frequently asked questions about Online Courses and Certification Exams

Certified Product Manager – Online Course and Exam

How long is the Certified Product Manager - Online Course and Exam?
How long is the certification exam?
What is the recommended path for certification?

Do I have to be in Product Management to benefit from the Online Courses and Certification?

 

Certified Product Marketing Manager – Online Course and Exam

How long is the Certified Product Marketing Manager - Online Course and Exam?
How long is the certification exam?
What is the recommended path for certification?

Do I have to be in Product Marketing to benefit from the Online Courses and Certification?

 

Agile Certified Product Manager and Product Owner – Online Course and Exam

How long is the Agile Certified Product Manager and Product Owner – Online Course and Exam?
What is the recommended path for certification?
Do I have to be a Product Manager or Product Owner to benefit from the training courses?

How long is the certification exam?

 

Online Courses FAQ

When am I able to access the online course?
What is the difference between the online and in-person courses?
Can I share the online course with others?
How do I get a certificate of completion?
Where are the online course handouts located?
What is the 280 Group’s refund policy for downloadable products and the online courses?

How do I request a refund?

 

Login and Technical FAQ

How do I log into my online course?
What is my username?
How do I reset my password when I’ve forgotten it?
How do I retrieve my username?
I have not received the email with my login credentials.
What are the system requirements?
Can I use my smartphone for the online course?
How do I contact customer/technical support?
Do you offer phone support?

 

Certification Exam FAQ

How do I take the exam?
Where can I take the exam?
How do I schedule my certification exam with AIPMM?
How do I access my AIPMM Membership?
Do I have to renew my certification each year?
Are there any essay questions on the exams?
Can the online course and certification exam be transferred to another person at the same company if it hasn’t been used yet?
Can I take the exam without buying the online course?
What is the pass rate for the exam?
Do I have to be an AIPMM member to take the exam?
How far in advance should I schedule my exam?
What is the cost to take the exam should I not pass?

How do I find my online course once I’ve completed the quiz?

 

AIPMM Certification FAQ

How well recognized is the certification?
How does the AIPMM certification compare with others out there?
How many people have earned the certifications?
What is the difference between the certifications that the 280 Group offers?

 

Contact Support

If you are having problems with your purchase and cannot find the answer above, please fill out this form so that we may help remedy the situation as soon as possible.

280 Group Customer and Technical Support is offered via e-mail by filling out this form.

Please note that our hours are Monday – Friday, 8 am to 5 pm (Pacific Time Zone).

Sorry, but we do not offer telephone support unless first contacted via e-mail.

 

280 Group Customer and Technical Support
is offered via e-mail by filling out this form.