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Online Course and Certification Exam FAQ

Frequently asked questions about Online Courses and Certification Exams

Certified Product Manager – Online Course and Exam FAQ

How long is the Certified Product Manager – Online Course and Exam?

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The Certified Product Manager – Online Course and Exam takes 15-20 hours to complete the online course, exercises and then study for the certification exam. Most students complete the course and the exam within a four-week period

What is the recommended path for certification?

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In-Person

Optimal Product Management and Product Marketing Training (in-person or private onsite training) plus Certified Product Manager – Online Course and Exam (included with public in-person training)

Online

Certified Product Manager – Online Course and Exam (self-paced online course and certification exam)

Do I have to be in Product Management to benefit from the Online Courses and Certification?

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No. If you want to move into Product Management, or your job requires significant interaction with Product Management, you will also benefit from this course.

How do I get a certificate of completion?

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Upon completion of the first section of the course (Optimal Product Management and Product Marketing™) you will receive a certificate of completion.  When you complete and successfully pass your certification exam, AIPMM will mail your certification credential to the mailing address from your order.  Be sure to provide the correct shipping address to AIPMM to ensure delivery.

How long is the exam?

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The Certified Product Manager Online Exam has 120 multiple choice and True/False questions. You are required to have a score of 74% or higher to receive your certification. You are given up to two hours to complete the exam.

Certified Product Marketing Manager – Online Course and Exam FAQ

How long is the Certified Product Marketing Manager – Online Course and Exam?

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The Certified Product Marketing Manager – Online Course and Exam takes 15-20 hours to complete the online course, exercises and then study for the certification exam. Most students complete the course and the exam within a four-week period

What is the recommended path for certification?

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In-Person

Optimal Product Management and Product Marketing Training (in-person or private onsite training) plus Certified Product Marketing Manager – Online Course and Exam (included with public in-person training). Students may choose to receive this course and product marketing certification OR the Certified Product Manager – Online Course and Exam. To receive the Certified Product Marketing Manager – Online Course and Exam with in-person training please email us at support@280group.com.

Online

Certified Product Marketing Manager – Online Course and Exam (self-paced online course and certification exam)

Do I have to be in Product Marketing to benefit from the Online Courses and Certification?

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No. If you want to move into Product Marketing, or your job requires significant interaction with Product Marketing, you will also benefit from this course.

How do I get a certificate of completion?

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Upon completion of the first section of the course (Optimal Product Management and Product Marketing™) you will receive a certificate of completion.  When you complete and successfully pass your certification exam, AIPMM will mail your certification credential to the mailing address from your order.  Be sure to provide the correct shipping address to AIPMM to ensure delivery.

How long is the exam?

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The Certified Product Marketing Manager Online Exam has 120 multiple choice and True/False questions. You are required to have a score of 74% or higher to receive your certification. You are given up to two hours to complete the exam.

Agile Certified Product Manager and Product Owner – Online Course and Exam FAQ

How long does it take to complete the Agile Certified Product Manager and Product Owner – Online Course and Exam?

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The Agile Certified Product Manager and Product Owner – Online Course and Exam takes 10-15 hours to complete the online modules, exercises and then study for the certification exam. Most students complete the course and the exam within a four-week period.

What is the recommended path for certification?

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In-Person

Agile for Product Managers and Product Owners Training (in-person or private onsite training) plus Agile Certified Product Manager and Product Owner – Online Course and Exam (included with public in-person training)

Online

Agile Certified Product Manager and Product Owner – Online Course and Exam (self-paced online course and certification exam)

Do I have to be a Product Manager or Product Owner to benefit from the training courses?

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No. If you want to move into a Product Manager/Product Owner role or your job requires significant interaction with Product Management, you will also benefit from this course.

How do I get a certificate of completion?

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When you complete and successfully pass your certification exam, AIPMM will mail your certification credential to the address from your order upon completion of grading your exam.  Be sure to provide the correct shipping address to AIPMM to ensure delivery.

How long is the exam?

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The Agile Certified Product Manager and Product Owner Online Exam has 60 multiple-choice questions and you are required to have a score of 74% or higher to receive your certification. The exam is 45 minutes long.

Online Courses FAQ

What is the difference between the online and in-person courses?

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The online course and in-person training thoroughly prepare you for the exam and cover the same material. The in-person course gives you the ability to ask questions directly to the instructor. Group exercises and in-depth discussions enhance learning and retention. The online course materials can be reviewed as many times as you like. It also includes exercises, practice exams and gives you up to one year to study and take the certification exam. If you take the in-person training you will also receive access to the online course.

Where are the online course handouts located?

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The handouts are on the Additional References tab for you to view, and or download. Please see below.
Online Course Handouts Location

Can I share the online course with others?

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No. The course is a single user license and may not be shared with others or distributed. Doing so violates U.S. and International copyright laws and invalidates your certification.

Login and Technical FAQ

How do I log into my online course?

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After your purchase, you are sent an email with your login details. This includes your user name and a link to login and begin your course. You will be asked to create a password. Please pick a secure password that you will remember. As a reminder, your user name will be the email address used for your purchase. Login url: https://280group.litmos.com

What is my username?

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Your username is automatically set to the email address used at the time of purchase.

How do I reset my password when I’ve forgotten it?

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You can update your password at the login screen: https://280group.litmos.com by clicking on the text, “I’ve forgotten my username/password.” Choose the option to reset your password, and you will be sent a link to your email address to reset your password. Follow the link to complete your reset. As a reminder after five failed attempts the system will lock you out. Please email support@280group.com to unlock. We provide support from 8am to 5pm PST, M-F.

How do I retrieve my username?

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Your username is automatically set to your email address used at the time of purchase. It will remain that, unless you have changed it in your account settings. You can request your username from the initial login page: https://280group.litmos.com, by clicking on the text, “I’ve forgotten my username/password.” Choose the option to retrieve your username, and you will be sent an email with your username.

What are the system requirements?

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This online course is best viewed on desktop or laptop computers with a fast and reliable internet connection. Materials may be reviewed on tablets or smartphones but there may be small formatting issues with the text. You can use both PC and Macintosh computers. You will need to have internet access to login via your laptop, desktop or tablet. The official minimum system requirements for computers are:

  • A fast and reliable internet connection
  • Web browser:
    • Internet Explorer 8+
    • Firefox 2+
    • Safari on Mac 1.2+
    • Google Chrome
  • Javascript and Cookies enabled
  • While not a requirement, class material is best viewed using a minimum screen resolution of 1024×768

Can I use my smartphone for the online course?

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This online course is primarily designed to be viewed on a laptop, desktop, or tablet. You can review the material and listen to the audio with your smartphone. Not all screen content may be shown correctly and you may not have the interactive course features.

How do I contact customer/technical support?

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  • 280 Group Support is provided M-F from 9am to 5pm PST via email: support@280group.com. You can also use the contact form at the bottom of the page.
  • AIPMM Support is available online: https://aipmm.com/support/

Do you offer phone support?

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Sorry, no phone support is provided.

What is 280 Group’s refund policy for online products?

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If you have made a purchasing error or you’re not satisfied, we offer a 10-day money back guarantee from the date of purchase.

Certification Exam FAQ

How do I access my AIPMM Membership?

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When you purchase the online course, we generate your application for certification and send it to AIPMM. They will send your login credentials with your one-year AIPMM Membership details.

How do I schedule my certification exam with AIPMM?

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To schedule your certification exam, you must first schedule your exam pre-call with AIPMM. The last module in the online course has a link to AIPMM’s scheduling site. Additionally, you may email them directly at certification@aipmm.com to schedule. Upon completing your certification exam pre-call, you will schedule your exam with AIPMM. Use the credentials provided to register for your exam pre-call.

AIPMM sends an email confirming your AIPMM membership. Use the information in this email to help you complete the form. If you cannot find the email, check your Junk email folder.

You will need the following information to register for a time slot with AIPMM:
AIPMM Certification Exam Info 1
AIPMM Certification Exam Info 2
Educational Coursework Completed: Be sure to click on the correct online course you are scheduling the exam for. Select from one of the following items depending on which course you take: CPM Online – Course and Exam, CPMM Online – Course and Exam, or ACPMPO Online – Course and Exam.

Date of purchase: It doesn’t have to be exact since 280 Group has already sent them your details

Course or Toolkit Order Number: The order number is on your 280 Group order confirmation. Should you not have access to these details, you may input any number.
Depending on the time of year, pre-exam dates and exam dates are typically scheduled two weeks from the request date.

Where can I take the exam?

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You may take the certification exam on your own computer with a fast and reliable internet connection wherever it is convenient for you. It is recommended that you complete the exam in a quiet location where you will not have any interruptions of internet connectivity.

Are there any essay questions on the exams?

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No. There are no essay questions in the certification exam.

Can the online course and exam be transferred to another person at the same company if it hasn’t been used yet?

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No. The course and certification exam is a single user license and may not be shared with others or distributed. Doing so violates U.S. and International copyright laws and invalidates your certification.

Can I take the exam without buying the online course?

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No. In order to take the exam you must have purchased the online course.

How do I take the exam?

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You take the certification exam online.

What is the pass rate for the exam?

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Virtually everyone who follows the recommended study program passes the exam.

Do I have to be an AIPMM member to take the exam?

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Yes. You must be a current AIPMM member ($125 annual fee) in order to take the exam. For your convenience, the membership automatically is included when you purchase your course.

How far in advance should I schedule my exam?

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At least two weeks prior to your preferred exam date.

Certification Info FAQ

How well recognized is the certification?

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The AIPMM certifications are very well-recognized and highly regarded around the world. As the only vendor and methodology neutral certifications they show that you truly understand the discipline of Product Management, and not just one company’s particular methodology.

How does the AIPMM certification compare with others out there?

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The AIPMM certification is much more rigorous than the other certifications and is not tied to any one vendor’s methodology or way of doing things. As such, it is a more valuable credential. The AIPMM test is not easy – it is designed to show that you have truly mastered the concepts of Product Management. In contrast, other certifications tend to be short and easy that are taken right after attending the classes.

How many people have earned the certifications?

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Several thousand people worldwide have earned this prestigious credential. AIPMM was formed in 1998, and every day somewhere in the world, at least two Product Managers earn their AIPMM certification.

What is the difference between the certifications that 280 Group offers?

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    • Certified Product Manager® (CPM) credential from the AIPMM is a worldwide standard. Earning it shows that you understand both the basic and the high-level strategic functions of Product Management.
    • Certified Product Marketing Manager® (CPMM) credential from AIPMM is a worldwide standard. Earning it shows that you understand both the basic and the high-level strategic functions of Product Marketing Management.
    • Agile Certified Product Manager and Product Owner® (ACPMPO) credential from AIPMM shows that you understand the different types of Agile development methodologies and have a good grasp of how to apply them effectively at both a strategic and tactical level.