Expand your Product Management knowledge today. GET FREE STUFF

In-Person Training FAQ

General Training FAQ

What are your training locations?
How do I get a certificate of completion?
When am I able to access the online course?
How long are the in-person classes?
Are meals included?
What is the typical participant dress at these classes?
What do I need to bring to the course?
What happens if I have a meeting scheduled during the class hours?
What is the cancellation policy?

 

Optimal Product Management and Product Marketing FAQ

Do I have to be in Product Management to benefit from the training course?
How long is the course?
How long is the exam?

 

Agile for Product Managers and Product Owners FAQ

Do I have to be a Product Manager or Product Owner to benefit from the training courses?
How long is the course?
How long is the exam?

 

Login and Technical FAQ (In-Person)

How do I log into my online course?
What is my username?
How do I reset my password when I’ve forgotten it?
How do I retrieve my username?
What are the system requirements?
Can I use my smartphone for the online course?
How do I contact customer/technical support?
Do you offer phone support?

 

Contact Support

If you are having problems with your purchase and cannot find the answer above, please fill out this form so that we may help remedy the situation as soon as possible.

280 Group Customer and Technical Support is offered via e-mail by filling out this form.

Please note that our hours are Monday – Friday, 8 am to 5 pm (Pacific Time Zone).

Sorry, but we do not offer telephone support unless first contacted via e-mail.

 

280 Group Customer and Technical Support
is offered via e-mail by filling out this form.