Office Space: Definition of Product Management

5 Ways to Cut to the Chase as a Product Manager

What Do You Do Here?

As Product Managers we often feel misunderstood. Do you ever feel like you are trying to explain what you do and are met with a blank stare? Well you are not alone and here is a classic scene from Office Space to prove it.

Video Clip

Here is a youtube video as well. Enjoy!

Audio Clip

I just love this audio clip – guaranteed to make ANY product manager laugh.


Bob Slydel (John C. McGinley): “What you do at Initech is, you take the specifications from the customers and you bring them down to the software engineers.”
Smykowski: “Yes. Y–Yes. That’s– That’s right.”
Bob Porter (Paul Wilson): “Well, then I just have to ask, why couldn’t the customers just take them directly to the– to the software people, huh?”
Smykowski: “Well, I’ll tell you why. Uh, because… engineers are not good at dealing with customers.”
Bob Slydel: “Uh-huh. So, you physically take the specs from the customer?”
Smykowski: “Well… no. M-My secretary does that, or they’re faxed.”
Bob Slydel: “Uh-huh.”
Bob Porter: “So then you must physically bring them to the software people.”
Smykowski: “Well… no. I mean, sometimes.”
Bob Slydel: “What– What would you say you do here?”
Smykowski: “Well, look, I already told you. I deal with the bleepdamn customers so the engineers don’t have to. I have people skills! I am good at dealing with people! Can’t you understand that? What the hell is wrong with you people?!”

By the way, if you haven’t seen the movie Office Space you should rent it tonight.

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