I‘ve heard lots of people complain about Outlook — they hate it, it’s confusing — it’s a Microsoft product. I was one of those people for a long time. Outlook has just a boatload of features, is complex and the menu system can be confusing. It is not very well understood by most users, and I frankly had difficulty with it despite the fact that I consider myself to be very good at learning new software. But at one point I decided that Outlook was the tool I was going to use and I invested in it. I went out and got the Outlook for Dummies book. I spent probably four or five hours studying the book and learning every tip and technique and shortcut. I learned about how things work under the hood and mastered many of the powerful features it has to offer. That was probably the best four or five hours that I have invested in a long time.
What ultimately happened is that after I spent those few hours I found that it literally pays off for me every single day. I save so much time and am able to run my life and business very efficiently as a result. I would highly encourage you, no matter what program you use for email and for organizing things, to invest some time in mastering it – it will probably save you 15 to 30 minutes every day.